Veritiv is celebrating Driver Appreciation Week – a perfect time to extend our thanks to the drivers who deliver our Veritiv solutions with pride, every day. Today, meet Bobby Smith and Terry Baines from our Carrollton, TX facility.
Veritiv drivers play a critical role in the success of our company – they are often the Veritiv employee that our customers see most.
Veritiv trucks travel more than 43 million miles per year, delivering solutions to customers across Canada, the United States, and Mexico. Across every mile, our drivers demonstrate our Veritiv Values, but as you’ll see, when you meet today’s drivers, our Customer Focus value is in focus.
First, meet Terry Baines who has been driving for Veritiv since 1987. Terry considers his ability to see and speak with Veritiv customers the highlight of his day. He’s committed to customer service and regularly goes the extra mile to understand each customer’s needs and concerns so we can better service them.
Terry is committed to physical fitness and he loves the full body workout that his favorite, basketball, offers. In his spare time, you can find Terry running drills on the court.
Here’s what Terry’s supervisor has to say about his work ethic:
“Terry has delivered excellent customer service over the years while keeping his productivity extremely high. Terry is reliable in all aspects and accomplishes what could be perceived as the impossible, on a daily basis.”
Next, meet Bobby Smith who joined Veritiv in 2001. Previously, he was a driver for various construction companies requiring long hauls. Bobby was pleased to find a driver role that enabled him to be home every night and on the weekends.
Bobby starts each day with a commitment to customers. Here are some of the things Bobby’s colleagues say about him:
“Bobby is always willing to extend a helping hand to his team and his customers.”
“Bobby has always been focused on his customers and building customer relationships.”
“Bobby is a real asset to the Dallas/Fort Worth team.”
Bobby started driving professionally because he had always enjoyed operating machines. Outside of work, he’s an avid motorcycle rider who is dedicated to his motorcycle club, his church, and his softball team.
See why Veritiv is a great place to work – “The hours, pay and benefits are hard to find as a driver. If you put the three together, it’s hard to beat.”